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engineering

Posted 5 days ago

Software Engineer (Sell Core)

at dialpad

ArgentinaOn-site

Responsibilities

  • Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications.
  • Write clean, modular, and maintainable code using best practices along with unit & integration tests.
  • Ensure that features are shipped on time and with the highest quality.
  • Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Skills you’ll bring
  • Build and ship agentic AI products that are redefining how companies operate

Requirements

  • Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
  • Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
  • Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
  • Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
  • At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
  • experience in Full-Stack Software Engineering. Strong
  • experience with Python, JAVA, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc. Practical
  • experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. •
  • Experience with building reusable and modular components for both frontend and backend.
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • Proven ability to design, build, launch, and maintain at least two large-scale production systems. •
  • Experience with Agile development methodologies.
  • Work at the center of the AI transformation in business communications
  • Join a team where AI amplifies every employee’s impact

Experience

  • 3+ years of professional

Benefits

  • Competitive salary, comprehensive benefits, and real opportunities for growth

Additional details

  • Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer
  • We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
  • We look for people who are intensely curious and hold themselves to a high bar.
  • Our ambition is significant, and achieving it requires a team that operates at the highest level.
  • We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role
  • You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality.
  • You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability.
  • This position reports to our Engineering Director, who is based in North America, and is looking for someone to join the team in our Buenos Aires, Argentina office. What you’ll do
  • Participate in code reviews to ensure code quality, maintainability, and scalability.
  • Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience.

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