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Posted Jun 2Solution Architect - North America (Partner / Commercial)
at SUSE
United StatesOn-site
Responsibilities
- Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring that solutions are tailored to meet both immediate and future needs.
- Champion the technical validation process, including product demonstrations, technical presentations, managing proofs of concept (PoCs), addressing customer objections, and ensuring that the technical value of SUSE’s solutions is fully realised.
- Ensure that customer needs are reflected in new product features, updates, and messaging, while facilitating regular feedback loops, and support escalations to ensure product improvements align with customer expectations and maximise value.
- Collaborate with Field and Specialist Sales, Partner Ecosystem, and Customer Success teams to create Account Plans to drive solution adoption and ensure customer satisfaction throughout the sales lifecycle.
- Support the analysis of competitor offerings and collaborate on developing strategies to differentiate SUSE solutions, identifying key advantages in specific use cases.
- Conduct research and draft responses to the technical segments of requests for information (RFIs), requests for proposals (RFPs), and requests for quotes (RFQs).
Requirements
- Contribute to the development of go-to-market strategies with regional sales teams, and participate in marketing efforts through presentations, blogs, technical speaking engagements, rodeo’s and booth demo’s.
- Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.
- Practical skills with Linux systems, open-source software, and related infrastructure solutions, with
- experience in cloud computing and container technologies like Kubernetes.
- Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level, translating technical concepts into business value and demonstrating how they align with customer objectives.
- Experience in creating technical demonstrations and whitepapers to illustrate product value through use cases.
- Experience in designing and delivering complex enterprise solutions, ensuring scalability, security, and reliability.
- Exceptional consultative-selling skills, fostering meaningful customer relationships, guiding engagements, and serving as a trusted technical advisor through collaboration Proficiency in competitor analysis and solution positioning, showcasing SUSE's advantages over peers.
- Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines, track technical validation, and measure solution success.
- The Company does NOT use artificial intelligence to screen, select and/or assess job applicants for this position.
- The candidate is required to complete the background check(s) once an offer has been accepted.
Benefits
- For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between $125,000 and $150,000.
- In addition to this base salary, we offer a commission plan and an attractive benefits package. US
- benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Program and generous paid time off and leave policies.
- Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget.
- Please note that this salary information is applicable to the US only.
- For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary will be within the applicable pay range displayed below.
- In addition to base salary, this position may be eligible for a commission plan and a competitive benefits package. US
- benefits include comprehensive medical coverage, life and disability insurance, a 401(k) plan, an Employee Assistance Program, and generous paid time off and leave policies.
- Final compensation will be determined based on factors such as experience, skills, geographic location, internal equity, and budget.
- Base Pay Range Min & Max Job Sales What We Offer We empower you to be bold, driving your career to create the future you want.
Contact
- For more information, visit www.suse.com .
Additional details
- Leading open innovation without limits. We are SUSE.
- More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.
- SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.
- Solution Architect - North America (Partner / Commercial) Job Description Role Overview The Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs.
- You will work closely with regional sales and partner teams to drive technical excellence in solution design, positioning SUSE as a leader in the industry.
- The role will leverage specialised knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests.
- Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge. Key
- Responsibilities Engage with customers to understand both their technical and business needs - building valued relationships and developing as a trusted technical advisor.
- Take full responsibility for the technical aspects of deal progression, from qualification to closure.
- Serve as the voice of the customer by actively gathering and communicating customer feedback and requirements, to SUSE’s Product, Strategy, and Engineering teams.