Assistant Service Operations Manager (IT Support)
- customer support
- java
↳ Supervise the IT operations engineers, offering guidance and support to ensure the team operates smoothly ↳ Develop and ensure roster reflects the necessary skills and
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↳ Supervise the IT operations engineers, offering guidance and support to ensure the team operates smoothly ↳ Develop and ensure roster reflects the necessary skills and
↳ System Architecture & Design: Take full ownership of the system analysis and design phase. Create comprehensive… ↳ Technical Leadership: Oversee and mentor the development team, ensuring adherence to design specifications, coding…
Master Concept is an esteemed technology advisor and Managed Service Provider (MSP) based in the APAC region. At Master Concept, we follow a mentorship approach and guide our employees on their career paths.
You will be responsible for developing and implementing robust applications using modern technologies, with a primary… Full-Stack Development: Take a hands-on role in designing, coding, and testing web-based and mobile applications using…
Internal Account and Helpdesk Support: Manage and resolve internal IT support requests and issues to ensure the smooth… Subscription and License Management: Oversee the administration of all Master Concept Group subscriptions and software…
↳ - Ensure system availability and performance : Monitor and maintain the health and performance of cloud-based systems… ↳ Proactively identify and resolve any performance bottlenecks or availability issues.
↳ Develop and manage long-term relationships with assigned key accounts • ↳ Identify client needs and deliver tailored solutions with the help of our technical team •
↳ - Lead the development team to write high standard, maintainable and reusable code ↳ - Conduct testings before system production launch (eg. Unit test/SIT/Performance Test)
↳ Lead Generation: Identify and qualify leads through various channels, including email, phone, and social media. •
↳ Solution Design & Demo: Design and present tailored solution demonstrations that directly address specific client pain…
↳ - Drive Revenue Growth : Own and exceed annual sales targets by closing high-value deals with enterprise clients.
Master Concept, a leading technology advisor and Managed Service Provider (MSP) in the APAC region, is seeking a… experience in a human resources role. •
↳ - Coordinate logistics for events, trade shows, and webinars. ↳ - Conduct competitor and industry research.
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