Level 1 Help Desk Technician
- customer support
↳ Troubleshoot Windows, macOS, printers, Microsoft 365, VPN, and network connectivity issues ↳ Manage user accounts, password resets, MFA support, and onboarding/offboarding tasks
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↳ Troubleshoot Windows, macOS, printers, Microsoft 365, VPN, and network connectivity issues ↳ Manage user accounts, password resets, MFA support, and onboarding/offboarding tasks
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