other
2 hours ago*
Senior CX Coordinator (Overnight Shift)
at Felix Health
📍 Canada·🏢 Remote
Requirements
- Experience in a customer-facing role - Has used AI tools in a meaningful way, not just as a user, but someone who's shaped outputs, built workflows, and found smarter ways to apply them beyond the obvious use case - Telehealth or digital health background is a bonus - Weekend availability (Saturday — Wednesday) In any case, you'll stand out if you: - Communicate with precision — you write clearly, get to the point, and break down complex ideas in a way that's simple to understand - Are a self-directed
Benefits
- Benefits - Full medical, dental and vision
- benefits - Maternity/paternity policy - 3 weeks' vacation - Competitive compensation - Stock option grant - Remote first, work from anywhere in Canada - Incredible culture powered by a highly collaborative and high-performing team - Large impact at an early-stage technology company - Professional development opportunities, working closely with founders and the senior leadership team Schedule: Overnights - days TBD Seniority Level: Senior Location: Remote (Canada).
- - Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.
Contact
- Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — all online at http://www.felixforyou.ca/www.felixforyou.ca http://www.felixforyou.ca.
- Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.
- - Communication: We will only ever contact you from an official @felixforyou.ca http://felixforyou.ca email address.
- If you receive a suspicious request, please do not provide any personal information and report it to us immediately at hr@felixforyou.ca
Additional details
- About Felix: Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health.