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↳ Own and continuously enhance Kikoff's BSA/AML program, including: ↳ Lead OFAC sanctions compliance across all Kikoff products, including customer and counterparty screening, ongoing…
↳ Define the ICP and how to find it. Cut through the buyer types we could serve to the one or two we should win first,… ↳ Own the product strategy and roadmap across both surfaces - the Credit Progression Suite and the Credit Infrastructure…
↳ Drive growth and optimization for Grant end to end, across acquisition, underwriting and approval, funding and… ↳ Define what "good" looks like for every metric you touch.
↳ Lead, coach, and develop a team of Tier 3 Customer Support Specialists, owning their day-to-day performance, growth,… ↳ Run regular 1:1s, deliver clear and actionable feedback, and manage performance against defined quality and resolution…
↳ Lead, mentor and grow the performance marketing and creative teams ↳ Lead the team through various stages of marketing maturity for a mix of apps through launching and cracking new…
↳ Investigate, manage, and resolve the most complex customer escalations via email — cases that go beyond what Tier 1 and… ↳ Perform root-cause analysis on escalations, distinguishing systemic failures from one-off errors, and surface findings…
↳ Positioning and messaging. Develop sharp, customer-first messaging for Kikoff's core product. Run experiments to test… ↳ Own Kikoff's marketing landing pages — keeping them sharp, on-message, and continuously improving.
↳ Architect the Strategic Narrative: You will lead the development of the foundational messaging frameworks and… ↳ Drive Inbound Strategy & Exploration: You will spearhead exploratory work to identify market signals before products…
↳ Design and implement the core backend systems behind Fynn: the conversational AI layer, personalization engine, and the… ↳ Build LLM-powered workflows and agents , integrating model providers, retrieval over user credit and financial data,…
↳ Own the full-cycle accounts payable process, including vendor setup, GL invoice coding, check requests, expense… ↳ Own AP system - Ramp and expense reimbursement and corporate card system - Brex
↳ Own and continuously enhance Kikoff's consumer compliance management system (CMS), including policies, procedures,… ↳ Ensure compliance with federal consumer financial laws including TILA, ECOA, FCRA, EFTA, UDAP/UDAAP, SCRA, MLA, and…
↳ Own and manage Kikoff's state licensing portfolio, including all active licenses, pending applications, and renewal… ↳ Prepare, submit, and track license applications and renewals through NMLS and directly with state regulators, ensuring…
↳ Content Review: Review blog posts for accuracy, tone, clarity, and quality before publication - editing for voice and…
↳ Manage complex, ever-changing calendars for the CEO and Executive Team, including prioritization of meetings, proactive… ↳ Ensure day-to-day calendars are coordinated across CEO and Executive team and strive to keep the CEO and Executive team…
↳ Own Kikoff's SOC 2 Type II program end-to-end, including scoping, control design, evidence collection, walkthroughs,… ↳ Maintain Kikoff's PCI DSS self-attestation, including annual SAQ completion, scope analysis to ensure cardholder data…
↳ Support monthly, quarterly, and yearly revenue close processes by preparing journal entries, reconciling accounts,… ↳ Prepare and update schedules and workpapers related to revenue accounts while ensuring accuracy and completeness
↳ Support outreach, qualification, negotiation, and onboarding of new marketplace partners ↳ Build and maintain strong working relationships with affiliate partners, financial institutions, fintech platforms, and…
↳ Own Kikoff's annual operating budget, quarterly plans, weekly/daily forecasts, and long-range financial model, ensuring… ↳ Lead FP&A team that builds and maintains financial models that capture the unit economics, marketing…
↳ Shape new channel development and help bring Kikoff’s products into fresh markets ↳ Own the full strategic partnership lifecycle, from prospecting and evaluation through negotiation, closing, and…
↳ Identity & device trust — operate and mature our MDM stack (Rippling/Jamf/Kandji), enforce Okta Device Trust policies,… ↳ Built internal tooling from scratch — provisioning workflows, self-service automations, or agent-driven ops
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