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↳ Build and evolve the backend services that power how Taskrabbit fulfills jobs — from matching the right Tasker to a… ↳ Decompose legacy components into independent, API-first domain services as part of our platform modernization.
↳ Support day-to-day partner onboarding logistics including location setup, rate card validation, zip code uploads, store… ↳ Schedule and coordinate live (Google Meet) and shareable training sessions for new partner locations
↳ Build and maintain complex financial models and reports in close collaboration with cross-functional stakeholders ↳ Conduct ROI analyses to evaluate and prioritize investment opportunities
↳ Model Reliability: Build automated retraining pipelines, rollback capability, and skew detection — the foundations that…
↳ Program Leadership: Own the end-to-end program delivery for multiple company objectives related to Taskrabbit’s client… ↳ Collaborate with other TPM’s to align plans and releases across our partnerships business and technical platform teams
↳ Lead discovery, scoping, and delivery of a multi-workstream migration programs spanning partner portals, consumer… ↳ Define and evolve the product roadmap in close collaboration with engineering, ensuring 80%+ revenue retention through…
↳ Build connection and trust with your stakeholders, going above and beyond to provide an exceptional experience, with…
↳ Workflow Automation: Build and maintain advanced Rippling workflows for onboarding, offboarding, and lifecycle triggers…
↳ Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to… ↳ Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as…
↳ Identify talent gaps and build development plans that prioritize internal mobility and a high performance culture. ↳ Oversee complex ER cases with rigorous documentation and an unbiased approach.
↳ Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
↳ Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking… ↳ Advise and/or take direct action to acquire quality Taskers when needed.
↳ Manage, coach, and develop a team of 5 to 10 CS Quality Associates across multiple regions ↳ Drive team performance through clear goal-setting, regular feedback, and structured development plans
↳ Manage content calendar across Taskrabbit’s organic social media channels, including but not limited to brainstorming,… ↳ Own and execute content strategy by creating still and video content for organic social channels
↳ Conduct market analysis to understand local dynamics, competitive landscape, and tasker/client behavior, translating… ↳ Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with…
↳ Lead automation projects: Own the end-to-end delivery of cross-functional automation initiatives, from discovery… ↳ Design scalable systems: Build modular, efficient, and reusable solutions using OutSystems or other low-code platforms…
↳ Build and manage financial reports, models, and recurring forecasts. ↳ Collaborate with cross-functional partners—including Data Engineering, Business Intelligence, and Accounting—to ensure…
↳ Run end-to-end searches across every function and level, including our hardest engineering, product, and executive… ↳ Track funnel and source data in Greenhouse and use it to coach hiring managers and inform leadership decisions.
↳ Oversee supply lifecycles, programs, and communications to ensure a high-quality, continuous flow of Helpers and strong… ↳ Maintain critical supply-demand balance across markets, ensuring sufficient qualified Helpers to meet demand and…
↳ Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify… ↳ Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive,…
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